Alexzandra Tfs
map-marker Phoenix, Arizona

Just an observation.

Using common sense I have to wonder why an extremely successful company with a good reputation would sell this companies products? They have to be aware of the over abundance of complaints and problems with this companies products. I'm an inventory control expert and I'd like to know the return percentage on this companies products sold. Summit Racing give me a shout I need a job. I think you should probably consider dropping this companies products.
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User's recommendation: If it sounds too good to be true then it probably is.

Edward D Vnk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Rialto, California

Transmission

Speedmaster - Transmission
Speedmaster - Transmission - Image 2
Brought a 700r4 transmission and was bad. Then they made me ship it back costing me $500 on to get another bad transmission Overall I spent $2k and no transmission. I went to Jegs and got an 700r4 stage 3 for the same price
View full review
Loss:
$2
Pros:
  • Someone will answer
Cons:
  • Terrible service

Preferred solution: Full refund

User's recommendation: Don't waist your money

Anonymous
map-marker Red Boiling Springs, Tennessee

I've placed two orders yet never actually received anything.

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1st order was placed for an item that was on backorder. Although it was there own branded header set they could never tell me when they would receive more.

Six months later I got tired of waiting & to there credit they gave me a full refund with no hassle.

I decided to give them another chance a few months later & ordered a different item. This time they claimed it was "In Stock" after the order was placed I got the generic "Thank You For Your Order".

Ten days later the item hadn't shipped & I received a "you've received a refund" message from PayPal & absolutely nothing from Speedmaster79. I won't waste anymore of my time ordering from them again.

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User's recommendation: Do not purchase from Speedmaster79

Resolved
Jeania Aks

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Verified Reviewer
| map-marker Wilkesboro, North Carolina

Resolved: I need to find out where my order is. #so-0137****

Updated by user Jan 05, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 29, 2023
Called company Was told all people was busy. Left my phone number .so far no one has returned my call.
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Anonymous
map-marker Walterboro, South Carolina

I've been waiting for a refund 3 months for product I did not get I was sent bogus parts instead of the item I purchased when I sent item back that wasn't my item I got to run around and I still haven

I made a purchase for item I was sent a different item instead of what I purchase I sent item back through Fed Express I requested refund I haven't got refund back yet nor any information on the item I purchase I have not got item or refund and it has been 3 months now I just hope that company does what's right and refund my funds back to my bank account because it really put a dent in my finances because of bad business with speedmaster I hope they do better in the future with customer service and being loyal to the customers
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Edward D Vnk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Boston, Massachusetts

Transmission

Speedmaster - Transmission
I brought a 700r4 stage 2 transmission and the first one was bad from the start. I tried to bring it in and they told me I had to ship it in. So I paid $500 for shipping and got the second transmission and that one was bad also. So in essence I paid 2000 for a core and had to go somewhere else to get it rebuild for $1500 Worst service ever!! DO NOT BUY HERE!! Go to Summit like I did. Walk in walk out
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User's recommendation: Do not buy or waist your money

Merla Xqb

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Verified Reviewer

Let people know these parts are garbage

Bought a fabricated aluminum transmission pan kit,bolts were too short and the filter was not the right one, after getting the right parts to put the pan on filled it with transmission fluid noticed a leak so I went through and tightened all the bolts again still leaking got to looking real close with a light and noticed it was leaking out of the seam of the damn pan where it was welded together , Chinese crap don't buy it
View full review
Loss:
$125
Pros:
  • Garbage parts
Cons:
  • Garbage parts

Preferred solution: What I paid for a part that works

User's recommendation: Don't buy the Chinese trash parts

Howard C Tyd

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Verified Reviewer

Very poor Customer Service follow-up. Quality is lacking & parts missinfg & non-fitting. I want to return this junk and get my money refunded to my credit card.

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Original review Sep 26, 2023

My engine builder has made several calls to Speedmaster regarding missing and non-fitting parts ; each time the response by Speedmaster customer service is we will file a claim. To date we have received no followup to the claims from Speedmaster,

I contacted Joe at Speedmaster customer on Monday, 9/18/23 to request a RMA # and call tag to enable me to return these parts for a refund.

Joe said "no problem I will have to file a claim" - AGain no followup reply from Speedmaster.

I called last Friday, 9/22/23 and spoke to Jasmine in customer service, and she transferred my call to the Claims Dept.

I waited on the phone for approximately 20 minutes; no one answered and I finally hung up.

I am frustrated and tired of the run around by Speedmaster! We have wasted many labor hours @ Griff's and spent an additional $600.00 in parts to try to make the Speedmaster unit work.

Numerous Issues with the Speedmaster FI unit

1) Fuel rails & brackets do not fit

2) Missing adjuster screw & clip on 1 of the throttle bodies

3) Manifolds did not fit until we machined them to clear the valve covers

4) Crossover throttle linkage incomplete

5) Crossover fuel line missing

6) Very poor instructions with the kit

View full review
Loss:
$3800
Cons:
  • Poor quality
  • Poor customer service

Preferred solution: Full refund

David M Wsy

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Verified Reviewer

Defective intake manifolds

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Customer service,

About 4 years ago I purchased a PCE148.1052 and am just getting things together. To my surprise after putting water in the engine and turning the waterpump on I had water shooting out the bolt holes on one end of both manifolds.

When I took the bolts out of the leaking holes you could see the water squirting out of the casting about half way up. that was the third attempt at fixing the water leak. I hadn't taken the bolts out of the holes in the previous two attempts. I thought initially it was a gasket problem and took it apart and checked the mating surfaces for warping with a straight edge and found no more than .003"-.005".

variance in the sugace and nothing visually suggested it was the surface. I am using a FELPRO 1275S-3 gaskets @ $35.99/ea.

Last time when I explored the casting flaw (void) I decided to take a die grinder and high temp epoxy and grind out about .125" around the visible hole and work in the epoxy and let it completely cure before reassembly.

I had high hopes for success. I was bitterly disappointed as it leaks from a different point once the water pump is engaged.

My suspicion is you had a bad run of castings and didn't catch all of them. The worst flaws were on the same end of the casting as they are the same on both sides.

I have purchased several thousand dollars of parts from you and I would like for you to send me a set of good castings.

I know I am way past any warranty but these flaws were not visible to the naked eye and you don't generally pressure test and intake manifold which is the only way this could be caught beside x-ray or sonic testing.

My mechanical background high lights: I have an A& P license from the FAA to work on aircraft I am certified for field overhaul on Pratt and Whitney PT-6 41, 42 and 45 series turbine aircraft engines I retired from Virginia Tech Center for Injury Biomechanics where I designed, drew (autocad) machined and fabricated various machines and fixtures used in Blast and impact related studies.

I rebuilt my first automobile engine when I was 11, under the supervision of my father I am an accomplished welder and machinist

I am fairly certain this was a known problem, you seldom have voids inside castings like this and this set didn't get caught in QC.

I look forward to your response.

Sincerely,

David E. Mellichamp

540-641-****

dmellich@***.edu

View full review
Pros:
  • Good price
Cons:
  • Customer service does not respond about defective parts

Preferred solution: I want the defective parts replaced with good ones

User's recommendation: If you order PCE148.1052 make sure you ask them if the casting problem has been fixed

Anonymous
map-marker Tallahassee, Florida

Wrong parts

350 small block alternator u sent 2 i only needed one ,new one came with a 4 prong,my plug is a 2 prong,plus the stud for power hookup,is out of reach for my harnesses i want to send both back. I'm still waiting for my refund
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User's recommendation: Still waiting for my refund

ray c Kfu

Purchased a aux power vacuum pump. It looked good coming out of the box but looks don't make product any good.

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I installed system and pump didn't come on, So I called tech support 3 times and i was amazed they had no clue how the system was suppose to work. So I troubleshoot system and found a bad vacuum pressure switch, Called about a replacement switch , they don't carry switch nor could they tell me how switch worked, I asked if i could by another switch and they said they only sell complete units, I would need to go to their vendor and go thru them, I don't think I could of found a worst company had I Googled worse company.
View full review
Loss:
$65
Cons:
  • Very bad tech support and product quaility

User's recommendation: DO NOT BUY THEIR PRODUCT IF YOU EXPECT TO GET SOMETHING THAT WORKS OR ANY KIND OF CUSTOMER SERVICE

Rob m Slo

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Verified Reviewer
| map-marker Berlin, New Jersey

Not replacing a faulty machine

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Speedmaster - Not replacing a faulty machine
Speedmaster - Not replacing a faulty machine - Image 2
Speedmaster - Not replacing a faulty machine - Image 3
Speedmaster - Not replacing a faulty machine - Image 4
Speedmaster - Not replacing a faulty machine - Image 5

I purchased a kinetic power log splitter at tractor supply when they first came out approximately two weeks after I bought it they were pulled off of the shelves, and I was not aware of that until recently and the problem was the ram strips out due to a mechanical part, spinning when it tries to engage they ordered tractor supply to pull all units to the back of the store until further notice. I went there to buy the port that I needed was told they discontinued it and they're not manufacturing it to call the company.

I called the company they will not refund my money, They will not refund the splitter in exchange , someone is going to get hurt if I continue to use this I will upload pictures and a video. The bolt that holds the fly wheel one came through that metal housing.

The push bar broke off of it, overall a poorly made machine for top dollar and a company that says they stand behind their product. They claim they want to be an industry leader they will never achieve that.

View full review

User's recommendation: Buy elsewhere

Anonymous
map-marker Bellevue, Washington

Very poor quality

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Purchased a set of tall chrome/ finish valve covers for a 351 Cleveland Engine. The quality of the finish is very poor. You can't even buff out the imperfections. The thin layer of chrome is already fading away. They wouldn't even warranty these Chinese made valve covers...
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User's recommendation: Inspect close. If they don't warranty them report it to the Federal Trade Commission and the BBB

paul l Msl

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Verified Reviewer
| map-marker Schomberg, Ontario

Parts that do not fit, and they know it, but they don't fix the problems.

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Speedmaster - Parts that do not fit, and they know it, but they don't fix the problems.
Speedmaster - Parts that do not fit, and they know it, but they don't fix the problems. - Image 2
Speedmaster - Parts that do not fit, and they know it, but they don't fix the problems. - Image 3

I purchased a 351w blower kit and the manifold did not fit between the heads, I contacted them and they said they have had this problem before just take it to a machine shop and have them mill down both sides and they would take care me after. Well they lied I have emails and text messages from them and now they won't return my emails.

But it gets even better after I milled the sides of the intake to fit I tried to install the distributor and it's not even close to fitting. The front of the intake is about a 1/2 inch off and the distributor hits on the back side.

The only way to make this work is to grind the front water jacket area down and make inserts and have it re-welded to fit. I don't like throwing a company under the bus but this company doesn't care about customer satisfaction at all, so buyers beware.

View full review
Loss:
$300
Cons:
  • Parts do not fit

Preferred solution: A refund for the work I needed done to the intake like they said they were going to do.

User's recommendation: Be careful

2 comments
Guest

maybe dont use a tunnel ram intake

Guest
reply icon Replying to comment of Guest-2301656

It’s not a tunnel ram intake it comes in there blower kit, maybe you should research it a little more.

View more comments (1)
Jyron Rvv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rancho Cordova, California

Missing parts on my aluminum heads

Speedmaster - Missing parts on my aluminum heads
Speedmaster - Missing parts on my aluminum heads - Image 2
Speedmaster - Missing parts on my aluminum heads - Image 3
Speedmaster - Missing parts on my aluminum heads - Image 4
Rocker arm head studs missing on my aluminum head I ordered on November 10th at 1:05 p.m. if it is your fault can you send the rocker arm studs or if it is extra than charge me , but I need these to pursue in my build ,and also aluminum valve covers you sent had no rubber rings where the baffle is
View full review
Fred F Tlf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Schomberg, Ontario

Still waiting for parts and poor support

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Speedmaster - Still waiting for parts and poor support
Updated by user Mar 15, 2023

I called SPEEDMASTER March 3, 2023 and the heads still aren't ready! They said at least 2 more months if you can believe that.

I told them to cancel the order and now I have to see if they are dishonest about refunding my money. Considering how they've been I went ahead filed a dispute with my cc company.

Original review Jan 02, 2023
I ordered the cnc ported 440 mopar heads and it's been going on 2 months and all I get is a run around. It took 3 emails just to respond and get "they'll look into it". I've done business with them for years and have had only good things to say, even recommending them to others. That's over with.
View full review
Loss:
$2
Pros:
  • Prices sound good
Cons:
  • Dont deliver whats been ordered and sub-par quaility

Preferred solution: First I want an apology then the parts I ordered within a week or immediate refund. The address pisscomsumer puts in is wrong the store is in California

User's recommendation: Spend your money on small items that cost under a 100 bucks if you must or buy elseware.

1 comment
Guest

They suck

About

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Summary

Speedmaster is a large retailer of auto parts and supplies. The company was founded in 1979. Its headquarters is based in Rialto, California, United States. Speedmaster offers a broad range of products under the following categories: Air&Fuel, Engine, Electrical, Driveline, and Assembly. There are cylinder heads, oiling systems, fuel pumps, valve covers, differential carriers, and many more. Speedmaster also has a large stock of accessories including apparel, safety equipment, and mirrors. Speedmaster accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. Returns are possible within 30 calendar days of the invoice date. Handling and restocking fees are covered by consumers.

Speedmaster reviews and complaints

Speedmaster is ranked 186 out of 1156 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

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