Speedmaster
Reviews and Complaints
Bought BBC head and intake kit
User's recommendation: I will buy from again
Parts need excessive machine work.
User's recommendation: DO NOT BUY!¡!!!
Product detail was incorrect in your listing
Preferred solution: Nothing
User's recommendation: Speed master will take care of their customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFord 9 inch 3rd member is junk
Purchased an ford 3rd member, rated 850hp in a 650hp car. Didn't last 5 miles before making noise.
After about 20 miles I took it out to find metal shavings in housing, ring gear edges are sharp as a razor blade. When I called them and sent pics, they approved the claim to be replaced on a Monday, after waiting 5-6 days for info to send back the unit they called me stating they looked at the pics again and don't see a problem with their rear, blamed the noise on something else. He had no response to the ring gear wear.
Also had me talk to their builder that just started working there. Their customer service is the worst I have seen in a long time.
- Poor quality
- Lack of tech support
Preferred solution: Full refund
User's recommendation: Do not buy ford rears here, they are junk
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Pharr, TexasCustomer service did not listen to my complaint
User's recommendation: Don't buy products that do not take care of their mistakes!!
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Verified Reviewer351W Block is junk
I purchased a 351W Aluminum Block which was junk. The surface looked like Swiss cheese with casting porosity all over the surface.
One motor mount boss was cracked to the helicoil. The casting around the water jacket drain plug was not complete exposing half of the threads. The holes for the oil pan were misdrilled by 0.50''. The steel cylinder liners were installed at various heights.
This is a scam operation.
The staff is the most rude and once they have your money ''screw you''. Speedmaster ''employees'' are not on the premises but scattered throughout Rialto, CA. In fact, James Emerson, who I was forced to deal with is working out of his own business, AT Racing World, another less than reputable operation. Although Speedmaster advertises a 12 month warranty, it is for exchange only.
Why would I want another piece of Chinese crap.
I just want my money refunded which ANY reputable business would do. It's no wonder why there are hundreds of BBB complaints giving Speedmaster an ''F'' Rating as well as on dozens of auto websites as well.
- Are you kidding
- Bad product
- Service
Preferred solution: Full refund
User's recommendation: NEVER buy anything from Speedmaster
Billing
User's recommendation: Far from a pissed off customer, my interactions with Speedmaster was more than acceptable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ontario, CaliforniaGreat !! Customer assistance
User's recommendation: Keep those type of people in your corners
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Schomberg, OntarioUn-useable product
- Need better access to technical support
- Lack of tech support
Preferred solution: A ford 302/351c aluminum timing cover with bottom welded lip removed. Simple fix to problem of non fitting or availability for corresponding product For 303/351c Cam height belt drive
User's recommendation: Do not purchase $430 priced unusable product
Absolute no customer service in Australia, take your money and don't get your your 302 clevo power steering pump bracket.
User's recommendation: Do not waste your time and money.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Hurricane, West VirginiaBelt drive timing gear 351c cover
- No customer service and not being truthful
- Company has no customer support
Preferred solution: Provide cover option for purchase of Ford 351C Cam belt Drive.The problem is the Bottom welded ,lip needs Left off in fabricate for use.Oh, I have no fabrication shop If I do not find remedy I must send back before 4/22/21
User's recommendation: Do not purchase an in-usable expensive products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Irwin, PennsylvaniaBad engine block
- Price ok
- Quality bad
Preferred solution: Full refund
User's recommendation: bewaire.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Waukesha, WisconsinPoor quality
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Verified ReviewerResolved: Defective Toploader transmission, bad customer service
Company fixed the issue and I have been provided with full refund.
The following is the full sequence of events:5/15/2021 – I ordered the transmission.5/24/2021 – I received the transmission.6/8/2021 - I informed Speedmaster of the transmission defect.6/11/2021 – Speedmaster provided a return authorization6/11/2021 – I was informed by...
Speedmaster.
On 6/6/2021 the transmission was installed in my car.
Upon putting oil into the new transmission, it was discovered that there was a casting flaw in the gearbox case, resulting in a pinhole leak.
On 6/6/2021 I sent an email to Speedmaster's customer service department, which included a description of the issue, as well as pictures and a video of the leak.
On 6/11/2021 Speedmaster customer service sent me an email accepting warranty responsibility, and provided me with a
return authorization number.
On 6/29/2021 I emailed Speedmaster to let them know the defective transmission was crated and ready to ship back. Speedmaster responded to say they would let me know when shipping was arranged.
It is now 5 weeks later, and shipping has not been arranged.
I have
contacted them weekly regarding this.
They are now no longer
responding to my emails. I have called them by phone, but can't get through.
get through.
- Poor customer service
- Poor quality parts
Preferred solution: Full refund
User's recommendation: Do not expect Speedmaster to honor their warranty.
To let others know that you don’t live by your mission statement.
- Dont see any
- Poor customer service
User's recommendation: Don’t do business with Speedmasters
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